Totally Hitched RV Rental Agreement

You MUST read and fill out this form to complete your booking. Don’t forget!

Supplemental Rental and Rules Agreement

Owners: TOTALLY HITCHED RENTALS, LLC

This supplemental rental and rules agreement will outline in considerable detail what is expected during your rental period. It may seem like a lot of information, but we prefer to be up front and clear so there is no confusion or unrealistic expectations that may cause misunderstandings later. This agreement is a mandatory prerequisite to being allowed to use the RV during your rental period.

  1. Training: Before the start of your trip, it is recommended to complete a pre-rental orientation of the RV. This orientation will take a bit, depending on any prior experience you have with aRV.  It takes time to do a thorough and complete walkthrough, so please plan accordingly.
  2. Campground Reservations: We are not responsible for campground reservations – including cancelations for COVID. All campground reservations must be made separately from your reservation with us, with the campground’s reservation agency. All campground and campsite fees are separate from and in addition to the rental price and fees under this agreement. No refunds will be given for campsite reservation errors.
  3. No Refunds for Early Returns:  If we have to pickup the RV early, we do not refund the unused days/time.
  4. Awnings: We DO allow the usage of the exterior awning, but advise using caution!  This is for your own protection, because they are NOT COVERED by insurance and they are very expensive to repair or replace. IF AWNING IS DAMAGED IN ANY WAY, THE RENTER IS RESPONSIBLE FOR ANY AND ALL REPAIRS PERTAINING TO THE AWNING.
  5. Generators: If you choose to use your own generator, the following rules will apply. Do not use generator inside the RV – it MUST be kept outside. Do not leave the RV unattended while a generator is running. Do not run a generator overnight or while sleeping due to safety reasons. Your generator must be a minimum of 3500 watts to run the systems within the RV without causing a power issue. You, the renter, assume all responsibility for any and all damages caused to the RV & its appliances and systems by the use of a generator.
  6. Rooftop Usage: We do not allow the use of the RV rooftop. Any evidence of rooftop usage (shoe prints, trash, sagging areas) will result in a complete loss of your entire security deposit. In the event the damage is more than your security deposit, you agree to be fully responsible for the total cost of repair.
  7. Dogs:  You MUST request & get owner approval before allowing a dog in the RV.  Owner reserves the right to accept or decline any dog, for any reason.  Dogs are not allowed on any upholstered area due to the soft material and the risk of stains, smells or other damage. We do charge a $40 extra fee for a dog. If any pet damages occur, including evidence of pet urine or feces, you will forfeit your entire security deposit, and you agree to pay any excess damage fees. If any large amounts of pet hair are left upon return, you will be charged a full Deep Cleaning Fee for it to be removed.  (See Fees Addendum)
  8. Waste Holding Tanks: There should be nothing, including, but not limited to feminine napkins or tampons, diapers, tissues, napkins, etc. put into the black water waste holding tank as this will cause it to become clogged and require an exceptional amount of cleaning to clear. You will be provided with many rolls of RV safe toilet paper and we ask that this is the ONLY thing put into the waste holding tank. There is to be nothing other than sink or shower water put into the gray water holding tank. Any type of food particles put into the gray tank may cause a clog that will require extensive cleaning &/or repair to remove. Waste holding tanks (Gray and Black) must be emptied prior to return and valves left CLOSED, and the screw cap left ON.  If tank levels do not read EMPTY on the control panel, you will be charged a $150 dump fee. NO EXCEPTIONS.
  9. Cleaning: We do charge an up front cleaning fee of $150 for prep and sanitization. The RV must be left with a clean interior. “Clean” means, as you received it or better – as shown in the trailer condition acknowledgement. If you return the RV dirty, you agree to pay an additional $150 deep cleaning fee. Things like glitter, silly string, hair color, nail polish, etc can cause a lot of damage and should not be used in the RV.
  10. Smoking: There isNO SMOKING OR DRUG USE allowed in the RV. If smoke (including cigars, pipes, vapes,   drugs, etc.) is detected you will be charged a minimum fee of $1500. NO EXCEPTIONS.
  11. Generator: If you opted for a generator add on with your rental, and by signing this agreement, you will be held responsible for the condition of the generator during the period of your rental. It must be in the same working condition as it was given to you. The generator is inspected between each rental. You will be responsible for replacing the generator if it is stolen or lost during your rental period. You are responsible for all generator fuel and the operation of the generator during your rental period. Generator is to be used outdoors only.
  12. NO DRUGS: Any evidence of the storage, transportation, or use of illegal substances will forfeit your entire security deposit. If the RV is returned with any evidence of drug use or the transportation of drugs, it will result in law enforcement being called for a report and to collect the evidence.
  13. Damage/Minor Repairs: Any damages/issues/problems/repairs need to be reported to us immediately.  Do not repair anything until you’ve spoken to us about it. Replacement of defective parts and receipt must be brought back for reimbursement.  If you purchase an item necessary due to an equipment failure (sewer or water hose, etc.) the item you purchased and the receipt must be surrendered upon return of the RV, if you want reimbursement. Should you make a repair without consulting us first, or without following written/oral instructions given, you assume liability for the repair and any subsequent repairs needed.
  14. Renter Damages:  If the RV, inside or out,  and/or ANY of its contents that were present at the time of arrival, including, but not limited to couches/chairs, beds/bedding, counters, walls, everything on the inventory list, etc., are damaged during your rental period you are responsible for paying all damages, whether you were at fault or not, or if damage was caused by acts of nature (wind, rain, earthquake, fire, flood, etc.). In case of an accident, theft or vandalism occurs, you are responsible for obtaining a police report, and notifying us immediately. (A documented thorough walk through will be completed, with renter present, at the time renter takes possession) THE RENTAL PLATFORM (Outdoorsy, RV Share, etc) insurance policy does NOT cover interior damage or repairs. Damage to the interior of the RV is charged to the renter, via cash upon return or charged to your security deposit.
  15. Appliances: The air conditioning, radio, microwave, television, stabilizing jacks, etc. are convenience items. If any malfunctions should occur with any of these items, no compensation will be made to you. In case of any malfunction please contact us immediately for assistance and we will do our best to troubleshoot or attempt to have someone come to you for repairs.
  16. Lockout/Lost Keys: Our campers are equipped with keyless doors. Spare keys are located in the lockbox on the camper. In the event a lockout occurs you agree to pay .75 cents per mile, round trip, for owner to drive and unlock RV and a fee of $25 PER missing key.  If owner is in route and key is found and RV is unlocked, you will only need to pay for mileage up to that point round trip. If no lockout occurs but a key is missing upon return of RV, you will be charged a $25 fee PER key. If RV OWNER determines a locksmith is required for lockout/lost key service, the full locksmith cost is to be paid by the RENTER, at the time of service – locksmiths must be scheduled and approved by owner before work is done.
  17. REMOTES: Any remote (TV, Fireplace, etc.) that is lost will be a $50 charge per remote. This will come out of the security deposit.
  18. Extra fees: You may elect to add certain “extras” to your booking if you like. If you did not elect extra fees at the time of booking, such as the dump fee, etc., you can elect to pay them at the time of pickup or have them deducted from your deposit. These elections should be noted on this form at the end.
  19. Personal Property: The personal property you bring is your responsibility, and by signing this agreement, you release the RV owner(s) from all claims for loss of, or damage to, your personal property, or that of any other person left/carried in or on the RV during your rental period and day of return.
  20. Personal Injury: You release the RV owner(s) from all claims for injury, including, but without limitation to, personal, bodily, or mental injury, as well as economic loss or damage to you, children, guests, or relatives during your rental period including return period.
  21. Severability: If any provision within this Supplemental Rules and Rental Agreement is determined to be invalid, void, or unenforceable judicially, the remaining provisions shall remain in full effect and force.
  22. Modifications/Waivers: No provision within this Supplemental Rules and Rental Agreement can be waived or modified for any reason except in a written document which the owner(s) signed.
  23. Damages Above Security Deposit/Insurance Claims: In the event there is any damage above the amount of your security deposit, you agree to pay the RV owner(s) any monies due and allow the rental platform company to charge your credit card on file for said charges, plus processing fees.
  24. RV Return: When RV is picked up by the owner, you agree that it will be free from damages and cleaned. Once the RV has been picked up, a walk through will be completed. Photos will also be taken by owner for reporting to rental platform &/or insurance. Once a thorough inspection has been completed by the RV owner, any fees for damages, cleaning, dumping, or any other charges will be deducted from your security deposit if applicable.
  25. Credits: There will be no refund/credit for any lost rental time for any issue(s) that arise beyond the owner’s control. This includes, but is not limited to: weather, illness, any and all systems within the RV that were working at pickup (refrigerator, heater, LED lights, sound system, etc.),  damages to any part(s) of RV whether the renter was at fault or not, or due to renter’s or any guests’ negligence.
  26. Rental Period Extension: If, for any reason, your rental period is extended beyond the original rental period dates, you agree that this document will also extend, be valid and enforceable for the entirety of your extended rental period.
  27. Security Deposit: Your security deposit will be refunded (by the rental platform) after the RV has been thoroughly inspected and no issues or damages have been found. Said inspection may take anywhere up to 72 hours post rental period.
  28. Dry Camping/Boondocking: Camping without hookups (water, sewer, power) restricts the capabilities of the RV. You are limited to freshwater tank capacity, black & gray tank capacities, battery capacity and propane capacity. We, as owners, take NO responsibility for limited capabilities and capacities due to dry camping/boondocking. Should you choose to dry camp/boondock, you take full responsibility and liability for the limited capabilities and capacities, and any unmet expectations due to use without hookups.
  29. Hold Harmless: Renter agrees to hold harmless the owner of the rented RV, at all times, for all situations. Renter assumes all risk when renting RV, and owner cannot be held responsible for any accident, injury, loss of income, loss of life or loss of  or damage to personal property. Owner assumes no liability for how the RV is used during the rental period.
  30. This agreement serves as a supplement to the rental agreement, regardless of the rental platform and supersedes all contradictory terms of the platform rental agreement, if any. This agreement also supersedes any contradictory terms and conditions listed on the rental platform.

BY SIGNING THIS ADDENDUM AND ACCEPTING THE RENTAL, YOU UNDERSTAND THERE ARE EXTRA FEES THAT CAN OCCUR IF THE CONTRACT IS NOT ADHERED TO. THESE FEES, IF ASSESSED, WILL BE DEDUCTED FROM YOUR SECURITY DEPOSIT, AND ANY ADDITIONAL COST, IF NECESSARY, WILL BE CHARGED TO YOUR BOOKING. BY SIGNING THIS, YOU ARE AUTHORIZING &/OR THE ACTUAL RV OWNER, TOTALLY HITCHED RENTALS, TO CHARGE YOUR CREDIT CARD ON FILE FOR YOUR RENTAL BOOKING.

  1. SMOKING IS STRICTLY PROHIBITED: $1500+ charge will be assessed if the smell of smoke is detected in the RV.
  2. PETS: Pets authorized by owner at time of pickup are welcome in the RV for $40, per dog. Should any damage occur because of your pets, you are responsible for costs related to damage including, but not limited to, urine or waste stains, claw/scratch/chew marks, damage to furniture. Any large amounts of pet hair left upon return will be subject to the Deep Cleaning Fee of $150.
  3. DEEP CLEANING: $150 charge will be assessed if RV is returned unclean or in a condition less than received AND requires extensive amounts of effort to clean or recondition.
  4. LOCKOUT: $25 charge will be assessed per key if lockout occurs in addition to .75 cents per mile for owner to come and unlock RV.
  5. MISSING KEY(S): $25 charge will be assessed per each missing key(s).
  6. MISSING REMOTE(S): $50 charge will be assessed per each missing remote(s).

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